Citizen Service

#####People come to the district level office with variety of grievances and most of the time people don't know whom to contact and how. Here is a bit of useful information.

The DC's office has many sections and different sections deals with different subjects.They include .

Administrative Section : Which deals with the matters relating to vacancies, appointments, pay & allowances, transfers & promotions, postings, retirements, CCA (Classification, Control & Appeals), Personal Deposit Accounts, Audit Reports, DC Diary and Business Statistics.

Revenue Section : This section deals with jamabandi, DCB (Demand Collection & Balance), Land Grants, Land Acquisition, Land Conversion, PTCL, Appeals, Land Reforms cases, Mines & Minerals and Regularisation of encroachments.

Election Section : This section deals with Election matters pertaining to Loksabha, Vidhansabha, Vidhanparishat, all local body elections such as Grama Panchayat, Taluk Panchayat, Zilla Panchayat, Municipalities, APMC, and other co-operative institutions.

Municipal Section : This section deals with all Municipal matters including service matters, progress made under various schemes like SJSRY (Swarna Jananthi Shahari Rozgar Yojana), IDSMT (Integrated Development of Small & Medium towns), Water supply schemes, Housing schemes and Slum Area Development.

Muzarai Section : This section deals with construction & renovation of Muzarai temples, appointment of Dharmadarshies and payments to Archaks' (Tasdik & annuity) salary, Aradhana Schemes. · Census Section : This section deals with census matters .

Judicial Section : This section deals with judicial matters such as Law & Order (Section 144 etc.,) issue of licenses for Arms and Ammunitions & Cinemas. · Miscellaneous Section : This section deals with NSAP, OAP, PHP, MPLAD and other Schemes. It also deals with meeting statistics, PWD works, issue of income and caste certificates, House Rent Control (HRC) and other miscellaneous matters of Revenue Department.



Board Categories of the Petitioners/Representations/Grievances received from the public relating to the subjects coming under administrative control of the Revenue Department and time limit prescribed within which such representations etc are to be disposed.

Sl. No

Categorization of grievances/petitions

Time limit for disposal.

1

Land disputes

45 days

2

Land grants/Darkhasts

45 days

3

Site allotment

21 days

4

Drought relief measures

15 days

5

Old age pension/PHP/DWP/MRP

15 days

6

Political Pension

30 days

7

Govt. loans

45 days

8

Allotment of houses

30 days

9

Delay and injustice in service matter.

60 days

10

Appointments on compassionate grounds/other grounds

60 days

11

Delay in sanction of pension/DCRG to retired Govt. servants and other claims

15 days

12

Grievances of stipendiary graduates

30 days

13

Grievances of Ex.Shahanubhos and Patils

30 days

14

Disbursement of compensation under Land Acquisition and other matters relating to lands acquisition

60 days

15

Matter relating to land reforms

30 days

16

Allotment of house sites to poor

30 days

17

Allegations against the Government Officers/ Officials

30 days

18

Natural calamities/flood/Fire/Scarcity

7 days

19

Release of land under K.L.R.Act

45 days

20

Urban land ceiling.

30 days

21

Matter relating to Irrigation.

30 days

22

Financial relief

45 days

23

Police protection

7 days

24

Waiver of Co.op. Societies loan.

30 days

25

Release of moveable and immovable properties under Debt Relief Act.

30 days

26

Drinking water facilities.

15 days

27

Rural Electrification matters.

45 days

28

Delay in supply of I. P. sets.

30 days

29

Loans through Banks.

30 days

30

Employment to unemployed.

60 days

31

Honorarium to Artists.

30 days

32

Rural Development Programmes subsidy/loan

30 days

33

Civil Amenities.

30 days

34

Loan to graduates for self employment.

30 days

35

Industrial loan

45 days

36

Reimbursement to SC/ST and minorities.

7 days

37

Public Distribution System of essential commodities.

15 days

38

Formation of Roads and Repairs to roads

45 days

39

Grievances of students

15 days

40

Construction and renovation temples.

60 days

41

Grievances of Political Sufferers

30 days

42

Grievances of teachers

30 days

43

Grievances of Slum Dwellers

30 days

44

Providing of transport facilities.

60 days

45

Land disputes/ survey and fixation of boundaries of lands etc.

60 days

46

Financial assistance to weaker Section

30 days

47

Panchayat matters to weaker section

30 days

48

Janata Houses to weaker sections.

30 days

49

H. R.C. to weaker sections

30 days

50

Rehabilitation of Refugees

30 days

51

Issue of Certificates Caste/Income/heir-ship etc.

5 days

52

Change of entries/issue of certified copies of village records etc.

5 days